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Quality Leotards for Gymnastics & Dance
Terms & Conditions
Guarantee / Returns Policy
All our products come with a ‘no questions asked’ refund or exchange policy valid for 10 days from the date of purchase and should be returned with a valid proof of purchase. Only faulty goods may be returned outside this period. All goods purchased in December 2009 will be eligible for an exchange or refund up until the 14th January 2010. After this date an exchange or gift voucher only will be offerered unless the item is found to be faulty.
Delivery of goods is free by standard 1st class post from Royal Mail and will normally be sent on the next available postage date if in stock Monday to Friday. This applies to both UK and Worldwide customers. GymGear Leotards will not accept responsibility for any goods that do not arrive by normal Royal Mail 1st Class Post . Please telephone or email us as soon as you have placed your order to arrange alternative shipping by special or recorded delivery and to pay the additional charge of £6.00.
All Dreamlight special or custom orders will be sent recorded delivery and will require a signature on acceptance. The shipping cost is £6.00 for all custom leotard orders unless you state that standard 1st class post is prefered. PLEASE NOTE : GymGear Leotards will not be held responsible for any orders that fail to arrive if this method is chosen.
Special order goods , including custom Dreamlight leotards, or those with personalised embroidery are exempt from return unless faulty. The product must be returned in its original packaging with all scrunchies and labels intact.
Credits / exchanges and refunds are for products only.
Postage is not refundable unless goods are found to be faulty.
Please ensure that all parcels have the correct postage paid.
We will not accept returned parcels with incorrect postage on them and they will be refused delivery and returned to you.
Parcels are returned at the sender’s risk, for your own peace of mind, we advise recorded or special delivery and we will not accept responsibily of goods not arriving.
Discounts and Special Offer Codes
Where a club or promotional discount is offered, only one discount may be applied in any one transaction. The highest percentage discount will apply.
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